Change your Customer Contact Center Into a Patient Engagement Call Center Solution

In the era of healthcare ,Convoque Call Centers Solutions allows healthcare devision a better experiences while also enhancing well-being and business conclusion. Increasing greater productivity and satisfaction, Call center solutions convey the latest, secure and Healthcare compliant contact center to help you reimagine the healthcare experience for the people of india and aborad.

Create Trusted Relationship with Patient

With the growth of health-care industry, there has been a significant rise in the outsourcing of the services in this field. But there hasn’t been a respective growth in the area of service providers for the sector.This has given rise to our company which specializes in providing its customers with THE best call CENTER solutions since 2012 and Convoque has made it their motive to provide the company with its best call CENTER services to be your partner on the road to success. We work hard everyday just to make sure your customers are in the safe hands. Our firm believes in the introduction of newer technology with an essence of loyalty towards our clients and employees.

Patient Experiance with Satisfaction

We at Convoque provide excellent services for health-care enterprises. You can now turn your services better and your clients happier by joining hands with our firm. Because Convoque is all about uniqueness and advancement Developing customer loyalty It is very important for a firm to maintain a group of loyal customers and there are some specific things which help a company in this journey. One of them is constructing a better customer support service. What better than a 24x7 patient helpline? This can enable them to take doctor appointments, take phonic consultations, get basic medical advice and has many other functions.This gives the customers a sense of security and convenience. They feel positively about the firm and it provides them reliability. This one feature is way too important for building the consumer’s trust. Convoque enables all kinds of health-care based enterprises to develop a fully functional customer support department which shows a firm’s dedication towards its clients. Getting health-care inbound call center solution also allow you to build up a goodwill among the customersand build up a goodwill for the company.

How do our services aid various medical sectors?

Convoque enables its customers to open up a new dimension to their enterprises. Talking about those in the medical sector can really magnify the effectiveness of their firms by adopting the Call center software from Convoque.

• Hospitals

The mainstream of the health-care industry, large scale operated hospitals are in a grave need for remote call centers to help their patients who cannot visit the hospital or come get their regular refills or ordinary people who need basic medical help. These call Centre solutions can be really affective for not only patients but also for the doctors who can easily manage the crowd in a hospital by solving most of the medical problems via helplines.

• Test labs

They play the second major role in the medical industry and they are accountable for a pretty serious responsibility. Conducting a patient’s tests and correctly providing the results can only detect what’s wrong with a person’s body. And technological development keeps them update and accurate. Call center software can be easily put to good use in places where there is a regular dealing with people just like a medical lab.

• E-health care

The introductions on e-consultation is also a new step forward in the field of medicine. This type of consultation also requires a better way of communication with the clients. And here rises the need for call centre solutions. Convoque is a firm which can provide you the service which is most suited for your enterprise and makes sure you make the best use of it.

Our firm is an excellent service provider. Our services ranges from predictive diallers to work from home call centers. We care about our clients and definitely make sure to let you make the best use of our services. We provide top notch services for our customers so that we can earn their trust and confidence.

We believe in providing the best call center solutions so that we see a well-communicated country with its best call-center companies. With a vision of a connected country looking forward to its better future. our company will leave no effort towards achieving our visions and motives of serving our customers right and lead the industry on the path or our customer’s satisfaction.

Team

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Walter White

Chief Executive Officer

Sarah Jhonson

Product Manager

William Anderson

CTO

Amanda Jepson

Accountant